SUPPORT 

Customer Service Email: info@botanical-elements.com

 

PRODUCTS

Do your products contain any common allergens?

All products are made with high quality ingredients and no known common allergens. Our main ingredients are organic aloe vera and spearmint oil. If you are unsure about using our products, please check with your physician. 

 

ORDERS 

How secure is my personal information?

Botanical Elements adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

 

What forms of payment do you accept?

We accept PayPal and the following credit cards: Visa, Mastercard, Discover, American Express.

  

SHIPPING

Do you ship internationally?

We only sell in the USA currently. However, we may be able to make special exceptions for international orders. Contact us directly at info@botanical-elements.com!

   

How long does shipping take? 

Our average shipping time is 3 to 5 days business days depending on your location. We do not ship on weekends.

DELIVERY] 

 How do I track my order?

We will send you the tracking number after your purchase within 1-3 business days.